the ladies here at theladycove are amazing! they are so friendly, get together like a big family, and will always find an answer for you if they don’t have it! my plants always arrive well packaged, and securely in their spots in the box so they don’t bump around. i have bough from them many times and will continue to do so! i missed paying for shipping one week and they still shipped my box out on time! they had me pay the invoice asap, but how amazing!