The seller is the sweetest and most understanding person ever and the plant I got (monstera deliciosa) arrived well and was packaged with care. She also sends you a free crystal package and free cutting with the purchase! I got an obsedian crystal, a beautiful bracelet, a sticker and a philo micans cutting wrapped in moss! She also sends a card with info on how to care for the plant. I definitely recommend buying from her and messaging her because she is super helpful and responsive.