Bought everything needed for a plant to arrive safely and as soon as packaged arrived and the plant was dead I reached out right away. She says plant shouldn’t of arrived that way because of insulation I purchased. I asked if possible for refund or replacement she said no. So I asked if it would be possible to at lease maybe have some store credit then came off super rude. Will never buy from again. Very unprofessional. Everyone else I have bought from I have gotten refund if damaged.

Everything arrived promptly, they all came beautifully wrapped plants are lovely! Thank you!