Thermal insulation is included.

Preshipping pictures will be provided. Plants can be stressed during shipping, including yellowing or falling off of leaves, bent stems, browning on leaves especially the variegated areas, rotting of aerial roots.

Seller will not be liable for damage due to shipping delays or weather related damages. Unboxing video on day of delivery needed for any claims. Pls reach out to me within 24 hrs for any issues. In case a refund or replacement is agreed upon to settle an issue not related to shipping damage, shipping fees will not be refunded.

No returns, no refunds for shipping related issuesdamages. Buyer agrees to the terms by purchasing the plant.