GeckoNerd
Shop guidelines
Last updated Sep 5, 2026
๐จAll sales are final! ๐จ Cancellations will incur a 20% restocking fee. No exchanges or swaps. No accidental swiping ๐ ๐ธ Take a screenshot while weโre live- No photos after auction has ended ๐ธ โโโโโโโโโโโโโโโโโโโโ- ๐ฆGecko shipping is a flat rate of $59 within the continental United States shipped with FedEx overnight. We do not ship to DC, District of Columbia. ๐ฆFood, Supplies, & Merch ship USPS and have individual shipping fees. โโโโโโโโโโโโโโโโโโโโ โ๏ธ We ship to your nearest FedEx hub for pickup only. Once the stream has ended, we will be in contact with you through Palmstreet messages to schedule shipping. You are required to pickup before noon the day of arrival at your fedex hub. Failure to pickup in a timely manner violates our live arrival guarantee. โโโโโโโโโโโโโโโโโโโโ ๐ฆ We guarantee healthy and robust geckos! If for whatever reason, your new gecko appears unhealthy, lethargic or not eating/ acting normally. You are required to contact us immediately! The sooner you contact us, the sooner we can fix your issue! โโโโโโโโโโโโโโโโโโโโ- ๐ธPayment Plans๐ธ We offer short term payment plans on a case by case basis. A deposit will be required to place an animal on hold. If you fail to make payment by the agreed upon date, your gecko will no longer be on hold and you will lose your deposit. โNo acceptions โ
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreetโs platform policies and Terms and Conditions.
If there is a conflict between a sellerโs shop policies and Palmstreetโs platform policies, our platformโs policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreetโs Customer Support team.