GeckoNerd

Shop guidelines


Last updated Sep 5, 2026

๐ŸšจAll sales are final! ๐Ÿšจ Cancellations will incur a 20% restocking fee. No exchanges or swaps. No accidental swiping ๐Ÿ‘ˆ ๐Ÿ“ธ Take a screenshot while weโ€™re live- No photos after auction has ended ๐Ÿ“ธ โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”- ๐ŸฆŽGecko shipping is a flat rate of $59 within the continental United States shipped with FedEx overnight. We do not ship to DC, District of Columbia. ๐Ÿ“ฆFood, Supplies, & Merch ship USPS and have individual shipping fees. โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€” โœˆ๏ธ We ship to your nearest FedEx hub for pickup only. Once the stream has ended, we will be in contact with you through Palmstreet messages to schedule shipping. You are required to pickup before noon the day of arrival at your fedex hub. Failure to pickup in a timely manner violates our live arrival guarantee. โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€” ๐ŸฆŽ We guarantee healthy and robust geckos! If for whatever reason, your new gecko appears unhealthy, lethargic or not eating/ acting normally. You are required to contact us immediately! The sooner you contact us, the sooner we can fix your issue! โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”- ๐Ÿ’ธPayment Plans๐Ÿ’ธ We offer short term payment plans on a case by case basis. A deposit will be required to place an animal on hold. If you fail to make payment by the agreed upon date, your gecko will no longer be on hold and you will lose your deposit. โŒNo acceptions โŒ


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreetโ€™s platform policies and Terms and Conditions.

If there is a conflict between a sellerโ€™s shop policies and Palmstreetโ€™s platform policies, our platformโ€™s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreetโ€™s Customer Support team.