GeckoNerd

Shop guidelines


Last updated Sep 16, 2026

🚨All sales are final! 🚨 Cancellations will incur a 20% restocking fee. No exchanges or swaps. No accidental swiping 👈 📸 Take a screenshot while we’re live- No photos after auction has ended 📸 ————————————————————- 🦎Gecko shipping is a flat rate of $59 within the continental United States shipped with FedEx overnight. We do not ship to DC, District of Columbia. 📦Food, Supplies, & Merch ship USPS and have individual shipping fees. ———————————————————— ✈️ We ship to your nearest FedEx hub for pickup only. Once the stream has ended, we will be in contact with you through Palmstreet messages to schedule shipping. You are required to pickup before noon the day of arrival at your fedex hub. Failure to pickup in a timely manner or missed delivery, violates our live arrival guarantee. ———————————————————— 🦎 We guarantee healthy and robust geckos! If for whatever reason, your new gecko appears unhealthy, lethargic or not eating/ acting normally. You are required to contact us immediately! The sooner you contact us, the sooner we can fix your issue! ————————————————————- 💸Payment Plans💸 We offer short term payment plans on a case by case basis. A deposit will be required to place an animal on hold. If you fail to make payment by the agreed upon date, your gecko will no longer be on hold and you will lose your deposit. ❌No acceptions ❌


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.