Last updated Aug 13, 2026

ABOUT HESPERA JEWELRY Hespera Jewelry exists to champion exceptional jewelry with integrity, education, and respect. We believe jewelry carries meaning through the artist, the materials, and the story behind each piece. We specialize in turquoise-forward, style-forward jewelry with a deep appreciation for stone, craftsmanship, and cultural context. Palmstreet allows us to share this work live, where transparency, education, and connection are central to the experience. WHAT WE SELL We sell Native-made jewelry, handmade jewelry, and cast jewelry. We clearly state whether a piece is Native-made, handmade, or cast during the live sale or in the listing. If Eric mentions an artist name or stamp, that reflects the identified maker of the piece as disclosed during the live sale or in the listing. MATERIALS & METALS Sterling silver (.925) is our standard unless otherwise stated. Natural variation in stone, including color, matrix, texture, inclusions, and surface character, is expected and is not considered a defect. Minor surface marks, patina, and signs of handmade or vintage character are also not defects. COMMUNITY GUIDELINES Please engage respectfully in live chat, messages, and comments. Disruptive, abusive, harassing, or disrespectful behavior may result in removal from a live session or a ban from our community. We also reserve the right to remove or ban any user who harasses our team, disrupts the live-sale environment, or posts false or misleading statements about Hespera Jewelry, our team, or our products. CUSTOMER SUPPORT All order questions or concerns must be sent through Palmstreet messages so support stays tied to your order. CONDITION & APPEARANCE All items are sold as shown and sold as-is. This applies to all giveaway items, which are provided as-is and are not eligible for modification, resizing, or alteration. Jewelry is not modified after purchase unless a specific customization or finishing service was clearly offered during the live sale or listing. Ring sizing or adjustability will be stated during the live sale or listing. Bead strands may be sold loose or converted into finished necklaces if stated during the live sale; finished strands may require additional time. Colors may vary slightly due to lighting or screen differences. Buyers are responsible for asking any questions about size, fit, measurements, artist attribution, materials, condition, and appearance before purchasing. Upon request, we can remove patina from a piece before shipment. Because this permanently alters the jewelry and may reduce its collectible or resale value, any item that has had its patina removed at the buyer’s request is considered a custom-modified item and is not eligible for return, exchange, or refund. ORDER CHANGES, CANCELLATIONS & RETURNS All sales are final. We do not accept cancellations, returns, exchanges, or refunds after a bid is placed or a purchase is completed. This includes mystery boxes, slot items, buyer’s remorse, fit issues, sizing preference, change of mind, uncertainty about the artist, misunderstanding after purchase, natural stone variation, minor surface marks, patina, handmade or vintage character, or screen and lighting differences. If you believe you received the wrong item due to a verified seller error, you must contact us through Palmstreet messages within 48 hours of delivery and include clear photos. Any review is limited strictly to verified seller error and does not create a general return, cancellation, exchange, or refund policy. SHIPPING Orders ship within 3 to 5 business days, excluding weekends and holidays. Orders may be bundled when possible. Please confirm your shipping address before purchase. Addresses cannot be changed once an order is placed. We are not responsible for carrier delays or delivery issues after shipment. Tracking is provided once your order ships. LIVE SALE ACKNOWLEDGMENT By placing a bid or completing a purchase during a Hespera Jewelry Palmstreet live sale, you acknowledge and accept these policies, including that all sales are final and that cancellations, returns, exchanges, and refunds are not accepted except in the limited case of verified seller error described above.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.