Last updated Aug 14, 2026

🔥 Shipping & Store Policies 🔥 🚚 Shipping Guidelines 🚚 * I will get orders shipped out as soon as I possibly can! * Please keep in mind I do work a full-time job, so occasional shipping delays may happen. * Weekend, holiday, or carrier delays may occur depending on UPS/USPS schedules. * Your patience and understanding are greatly appreciated! 💕 📦 Giveaway Shipping 📦 * Giveaways are FREE, so they follow a different processing timeline. * Please allow up to 2 weeks for giveaway items to be shipped. * Paid orders will ALWAYS ship faster than giveaway items. * If you already have a paid order/box with me and win a giveaway, your giveaway item will be added into your existing package whenever possible! 🚫 No Cancellations, Refunds, or Replacements 🚫 * All sales made during live auctions are FINAL. * No cancellations * No refunds * No replacements * Please bid responsibly and only claim items you fully intend to purchase. 📦 Shipping Liability / Damaged / Missing Packages 📦 ❤️‍🔥I take great pride in how I package every order. I carefully bubble wrap, use protective fillers, secure items, and tape everything down to help ensure your package arrives safely. ❤️‍🔥Once a package leaves my hands, I am no longer responsible for lost, damaged, delayed, or missing packages/items in transit. Any shipping-related claims must be handled directly through UPS/USPS, as responsibility transfers to the carrier once your package is accepted. ❤️‍🔥Any items that are damaged, I do require an UNBOXING video and proof of damage, without that, NOTHING can or will be done ❤️‍🔥However, if an item is missing from your box and your package arrived with no visible damage, please reach out to me FIRST before contacting Palm or leaving a negative review so I can address the issue directly. I always want the opportunity to make things right and resolve concerns when possible. ✨ Above all — HAVE FUN! ✨ No drama, bullying, hate, harassment or negativity will be tolerated in my live. You will be kicked out/blocked! Respect everyone, enjoy yourself, and let’s keep the vibes magical! 💖

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.