Rooting_with_GRACE

Shop guidelines


Last updated Aug 21, 2026

🌱 Welcome to My Plant Shop! Please Read Before Purchasing 🌱 📦 Shipping - Ships from Indiana via UPS - Shipping days: Monday - Not responsible for carrier delays, lost, or damaged packages once shipped - Heat packs / insulation available upon request (+$) 🌿 Plant Condition - All plants are healthy at time of shipping - Minor cosmetic damage (small tears, blemishes) may occur during shipping - Variegation and size may vary (especially with TC acclimates) 🚫 No Refunds / Returns - All sales are final - No cancellations after claim/payment 🌡️ Weather Policy - Please check your local weather before purchasing - I can hold plants if temperatures are unsafe 🧪 TC / Acclimated Plants - Tissue culture acclimates may experience shock after shipping - Buyer assumes responsibility for proper care 💬 Communication - Message me with any concerns within 2 hours of delivery (with photos and videos) Thank you for supporting my small plant shop 💚


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.