Last updated Apr 22, 2026

⭐️Hawaii & Alaska will be subject to additional shipping fee based on weight, size, and shipping method. ⭐️Default shipping I use is UPS 3 DAY ⭐️If you need your order held (max hold one week). Must purchase hold order in the shop! Please message me immediately upon purchasing IF needing to hold. ⭐️Shipping days are Monday & Tuesday. Please allow up to 14 days for processing. if theres a holiday in the same week, please purchase holiday hold in the shop. ⭐You will receive the exact plant listed. ⭐️I pack extremely well, I will be responsible for your plant until it is dropped off! ⭐️Any damages that may occur while in transit is out of my control. To include any issues you encounter in your care. ⭐️If there are flaws or damage of the plant, I am always transparent in my description. ⭐Yellowing, dropped, or broken leaves may occur as these are live plants and may encounter shipping stress. Please have reasonable expectations. This DOES NOT qualify for a refund. ⭐️If theres a plant missing in your order, an unboxing video is required within one hour of timestamp delivery. No exceptions! ⭐I am not responsible for shipping delays, lost, damaged, stolen packages, or packages left out exposed to extreme heat/cold temperatures. ⭐️ALL SALES ARE FINAL. No refund, partial refunds, buyers remorse refunds, returns, cancelations, or exchanges.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.