YennieGrows

Shop guidelines


Last updated Aug 21, 2026

🌿 YennieGrows Shop Guidelines Hi plant friends! I’m still learning and fine-tuning my little plant-selling operation, so please be patient with me as I figure out what works best. I’ll always do my best to communicate, pack your plants with care, and get them to you safely. šŸ“¦ SHIPPING * Orders may ship via USPS, UPS, or FedEx, depending on cost, delivery time, weather, and destination. * I will always try to find the most affordable reasonable shipping option without sacrificing transit time or plant safety. * I may contact you before shipping to confirm shipping details or discuss a better shipping option. * If the actual shipping cost exceeds the amount collected through Palmstreet, the buyer is responsible for the additional shipping cost before the package is shipped. * If there is a significant shipping overpayment, I’ll refund the difference when applicable. * Please make sure your shipping address is correct before your order ships. 🚫 CANCELLATIONS & BIDDING All sales and auction bids are final. Please bid and purchase responsibly. I understand accidents happen, but please double-check before placing a bid or completing a purchase. Because plants may be pulled from inventory, prepared, combined with other orders, or packed shortly after a sale, I do not accept cancellations or returns due to buyer’s remorse or accidental bidding. If there is an unusual circumstance, please message me as soon as possible. I’m always willing to communicate, but cancellations are not guaranteed. 🌱 LIVE PLANTS * These are live plants, and shipping can be stressful for them. * Minor cosmetic damage, yellowing, leaf loss, drooping, or other shipping stress may occur and does not necessarily mean the plant is unhealthy. * Please review photos, descriptions, and any disclosures carefully before purchasing or bidding. * I do my best to accurately represent the plant and its condition at the time of sale. * Unless specifically stated otherwise, future growth, coloration, variegation, or continued variegation is never guaranteed. ā˜€ļø WEATHER & SHIPPING UPGRADES Please check your local weather before purchasing. You know your weather better than I do! Insulation, heat/cold packs, or expedited shipping may be recommended depending on your location and weather conditions and may require an additional charge. If I believe weather or transit time could seriously jeopardize your plant, I’ll contact you before shipping so we can discuss options. 🪓 WHEN YOUR PLANT ARRIVES Please unpack your plant as soon as possible after delivery. If there is a serious issue with your order, please contact me with clear photos within 24 hours of delivery so I have an opportunity to work with you. Once a package has been accepted by the carrier, delays, mishandling, extreme weather, or other carrier-related issues are unfortunately outside of my control. That said, I’m not going to disappear on you. If something goes sideways, message me and I’ll do my best to help. šŸ’š A LITTLE GRACE, PLEASE I’m a plant collector and hobby grower learning the seller side one box at a time. I appreciate your patience, kindness, communication, and support while I continue figuring out what works best. By purchasing or bidding, you acknowledge the normal risks associated with shipping live plants and agree to these shop guidelines. Thank you for supporting YennieGrows and helping me make room for more plants…which, realistically, means I’m just going to buy more plants. šŸ˜‚


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.