Last updated Sep 28, 2026

🌿 YENNIEGROWS SHOP POLICY 🌿 SHIPPING All orders are automatically shipped via UPS 2-Day. Need it faster? UPS Next Day Air upgrades are available. Please purchase the $0.60 Shipping Quote listing in my shop so I can provide you with the upgrade cost. 🚫 I am currently NOT shipping to California, Hawaii, or Puerto Rico. Please do not bid or purchase if your shipping address is in one of these locations. However, if there is a plant you absolutely have to have, please message me before bidding or purchasing. I’m happy to talk with you and see if we can work something out. INSULATION + REFUNDS/REPLACEMENTS Plants are living things and can be sensitive to temperature changes while in transit. Refunds or replacements for shipping/weather-related damage will only be honored if the appropriate insulation is purchased from my shop. Please protect your plant investment and add insulation when necessary for your weather conditions. If there is an issue with your order, clear photos and/or video must be provided within 24 hours of delivery. PLEASE MESSAGE ME FIRST 💚 Before heading to the reviews and leaving anything less than 5 stars, please message me about your order and give me an opportunity to help. I am a small seller, and every review has a meaningful impact on my small business. I genuinely want you to be happy with the plants you receive from me. If something isn’t right, please reach out so we can work together toward a resolution. My goal is simple: I want you to receive plants you love and feel good about purchasing from YennieGrows. 🌱

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.