Heatherbee

Shop guidelines


Last updated Mar 22, 2026

ALL SALES ARE FINAL. No refunds, returns, or exchanges. If any concerns arise, please reach out. I respond promptly and will never leave anyone without support. Because corms are unpredictable, future variegation cannot be guaranteed. I am not responsible for carrier delays, weather-related issues, or lost or damaged packages once the plant has shipped. I also have the right to cancel any order or refuse sale if good reason or proof that a person has made multiple scam attempts to other sellers only other reason would be If a rare personal emergency was to happen And I know I couldn't ship your plant out in a timely manner Thank you Please understand the risks involved in shipping live plants. I pack every order carefully and provide packing photos prior to shipment. An unboxing video (with the tape still intact) is required within 1 hour of delivery for any issues or claims, but also still have to go threw Palm as there is nothing I can do once leaves my care I always take a shipping pic with time and date of plant and send pics of its condition right before leaving my care and send to the customer as well thanks By purchasing, you agree to these terms. My plant sales help support my family and my rescue dogs, who have ongoing medical needs. Your purchase is truly appreciated. If you have any questions, feel free to contact me.


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.