NineThirteenBotanicals

Shop guidelines


Last updated Jan 27, 2026

🌿How It Works All auction & shop items are numbered (or lettered) and matched to their buyers, making it easy for everyone. So swipe, shop, and secure your new planties while they’re still available! 💰Don’t Sleep on the Shop! Make sure to check out what’s waiting in the shop! See something you’d love to have? You can always make an offer because your next tropical treasure might just be a click away. 📦 Shipping Default shipping is USPS Priority (3 Day) Mail or UPS Ground by default. We ship out every Monday/Tuesday (barring unexpected delays). Worried about the weather? We’ve got you covered. Upgraded shipping & Insulation are available in the shop! 📄Disclaimers Please shop responsibly as we do not accept cancellations or refunds. We are not liable for damages due to carrier mishandling, shipping delays, or cold/warm weather. Kindly reach out to us with unboxing photos and videos regarding any order issues before reaching out to Palm Street support. Please read all policies and feel free to message us directly with any questions. 🎉 Giveaways! Stick around for some fun giveaways! You might win some sick stickers or if you’re extra lucky, a free plant. Giveaways are funded by me as a special thank you for your tips, support, and participation. Thank you for joining the 913 community!


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.