doverdesign

Shop guidelines


Last updated Oct 27, 2025

🌿 Welcome to Dover Design Co. Where plant-inspired design meets modern craftsmanship. šŸ” Community We love seeing how our pieces thrive in your home! Tag us in your posts, and we will share with our audience as well. šŸ˜„ šŸ“¦ Shipping Shipping varies by location + item size. Most items ship for $10–$20, each additional item just $3. We combine shipping whenever possible! šŸ•“ Processing Time Orders ship within 5–10 business days (Mon–Wed). Need it sooner? Add expedited shipping in our shop. ā„ļø Cold Weather / Added Protection If temps are below 50°F, please add heat packs or insulation at checkout. 🌱 Plant Guarantee Plants must have added protection purchased to guarantee your purchase. We’re not responsible for damage without added protection. 🚫 All Sales Final All items are handmade + custom — no cancellations, returns, or exchanges. šŸ’¬ Damages / Delays If your order arrives damaged, contact hello@doverdesign.co within 24 hrs with photos so we can help. šŸ“ Local Pickup (Melbourne, FL) Free local pickup available! Orders must be picked up within 30 days or will be cancelled and charged a 10% restocking fee. 🪓 Thank you for supporting our small, family-run studio — where design + greenery grow together! Follow us šŸ‘‰ @doverdesign.co for updates + restocks


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.