doverdesign
Shop guidelines
Last updated Oct 27, 2025
šæ Welcome to Dover Design Co. Where plant-inspired design meets modern craftsmanship. š” Community We love seeing how our pieces thrive in your home! Tag us in your posts, and we will share with our audience as well. š š¦ Shipping Shipping varies by location + item size. Most items ship for $10ā$20, each additional item just $3. We combine shipping whenever possible! š Processing Time Orders ship within 5ā10 business days (MonāWed). Need it sooner? Add expedited shipping in our shop. āļø Cold Weather / Added Protection If temps are below 50°F, please add heat packs or insulation at checkout. š± Plant Guarantee Plants must have added protection purchased to guarantee your purchase. Weāre not responsible for damage without added protection. š« All Sales Final All items are handmade + custom ā no cancellations, returns, or exchanges. š¬ Damages / Delays If your order arrives damaged, contact hello@doverdesign.co within 24 hrs with photos so we can help. š Local Pickup (Melbourne, FL) Free local pickup available! Orders must be picked up within 30 days or will be cancelled and charged a 10% restocking fee. šŖ“ Thank you for supporting our small, family-run studio ā where design + greenery grow together! Follow us š @doverdesign.co for updates + restocks
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreetās platform policies and Terms and Conditions.
If there is a conflict between a sellerās shop policies and Palmstreetās platform policies, our platformās policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreetās Customer Support team.