Last updated Aug 26, 2026

📌 SHOP GUIDELINES • All sales are final. No refunds, returns, exchanges, or cancellations will be accepted, as cancellations can impact the outcome of games, mystery sales, and inventory availability. • In the event an item arrives damaged or there is an issue with your order, an unedited unboxing video must be provided, beginning before the package is opened and clearly showing all contents. Without an unboxing video, no refund, replacement, exchange, or claim can be considered. • Once your package has been accepted and scanned by USPS, I am no longer responsible for shipping delays, lost packages, damaged packages, or delivery issues. I will gladly assist in directing you to USPS resources when possible. • Please keep the community positive and respectful. Any hate, harassment, bullying, threats, or inappropriate behavior may result in being blocked from future purchases and participation. 🎁 GIVEAWAYS Giveaway prizes are shipped after all paid customer orders have been fulfilled. Thank you for your patience and understanding. 🙏🏼

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.