Last updated Aug 11, 2026

- No refunds - i am not responsible for any lost packages or broken items. contact the shipping company - I am responsible for the quality of the packaging but after the package leaves my hands there nothing I can do. - I am a first time seller so please give me some grace. - I try to ship out on Mondays so boxes will have to close on sundays

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.