TrancherHoyas

Shop guidelines


Last updated Aug 27, 2026

I hope you love it here, I will provide you with healthy and best hoya plants and cuttings. Alive arrival guarantee applies to shipping with overnight or express shipping + heat pack + insulation & don’t repot. Please purchase appropriate winter protection. I can hold for a maximum of 1 week from the first purchase. All give away is free, we ask buyer to cover shipping fees or purchase an item from us. Note: we do not allow cancellations. Thank you for your understanding! 🤗💛🧡 📦 All package will be shipped with 3 days UPS. 📦 Oregan friends, unfortunately you have to take a risk of losing your babies from aquaculture inspector. 📦 EST. SHIPPING TIME: Monday to Wednesday if plants are ready. 🌿All purchases are final, no refund or replacement. Orders will securely packaged with love and care, but once I drop the package, I am no longer responsible, this includes but is not limited to loss, theft and weather related damage, delay or mishandling during ship. I will however help you with the claim process (with the shipping carrier) in anyway I am able. If there is anything wrong with what you received, please contact me within 2 hours of receiving the package. Plant must also be in original medium/pot. Thanks for joining me ❤️🌸


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.