Last updated Sep 15, 2026

📪 Shipping is 2 day UPS with some exceptions. Hawaii & Alaska will be USPS unless you pay for the additional costs for UPS. If you are in the range where UPS Ground will get to you in 1-2 days, I will ship ground.💚 ‼️Shipping will be 3 day UPS if what you have paid doesn’t cover 2 day and you do not respond in a timely manner to let me know your preference and/or pay the difference for the upgrade. 📪If you have a preference of USPS you must let me know prior. There is a USPS addon in the shop. 🥶Is your weather below 50 during the day? Make sure to get your heatpack and/or insulation. This is your responsibility and I am not responsible for cold damages if you do not protect your plants! 🪴I ship with the utmost care! If there is an issue due to a mistake on my end just let me know and I will get it fixed! Send me a unboxing video and/or photos. This must be done within 2 hours of arrival. *I am not responsible if packages sit on your porch in the heat/cold and damages plants. 📬Let’s keep those leaves lush all the way to your doorstep! ✨ ‼️And as a reminder if you are nice I am nice, if you are a jerk… well expect the same! Let’s keep this a happy place! 💚💚

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.