Last updated Sep 2, 2026

Thank you for supporting my small business! Please review the following policies before purchasing: Order Commitment & Cancellations • All bids and purchases are considered final. • A 25% cancellation fee will apply to any canceled orders. Shipping & Live Arrival Guarantee (LAG) • Live Arrival Guarantee is valid on overnight shipping only. • To qualify for LAG, an unboxing video is required. Photos alone are not sufficient. • The video must clearly show the package being opened and the condition of the plant(s) upon arrival. Claims & Communication • Any issues must be reported immediately upon delivery. • Claims submitted without a proper unboxing video will not be eligible for review. • Please thoroughly inspect your plant upon arrival, including leaves, stems, and roots. Shipping Responsibility • Once an order has been shipped, I am not responsible for damage due to carrier delays, mishandling, or weather conditions. • Buyers are responsible for purchasing appropriate weather protection (heat packs, insulation, etc.) when needed. Local Pickup • Local pickup is available. Please message me to arrange a convenient date and time. Processing & Handling Time • As a one-person small business, I truly appreciate your patience with shipping and handling times. I take great care in preparing each order to ensure your plants arrive safely be dope, be great, love yourself, be kind to others, and let’s enjoy ourselves! thank you for stopping by!

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.