AshInTheGreenhouse

Shop guidelines


Last updated Sep 16, 2026

👋 Hey, I'm Ash! Welcome to my greenhouse, Bestie! It's your new favorite place to find plants you definitely don’t “need” but absolutely deserve! 😉 🚨 BEFORE YOU BUY 🚨 Please read ALL shop guidelines before making a purchase. By completing your purchase, you are acknowledging and agreeing to the policies below. 💚 We keep things fun around here, but the fine print still matters 😌🌿 💅 ALL SALES FINAL BABE No returns No cancellations No holds You claim it = it’s yours = no take backs = no “omg I didn’t mean to”. Stay strong soldier! 📦 SHIPPING DAYS (aka we actually care about your plants) We ship Monday & Tuesday ONLY because we are NOT about to let your plants rot in a box over the weekend, absolutely not!! 📬 ONCE IT SHIPS Once your package has been dropped off and accepted by the carrier, it is quite literally out of our hands 😅 We carefully pack and protect your plants before sending them on their way, but once they leave our possession, we are not responsible for carrier delays, lost packages, damages, mishandling, weather-related issues, or anything else that may happen during transit. 🙈 Basically, we’ll do everything we can on our end to send your plant babies off safe and cozy… but unfortunately we cannot control what happens on their journey to you 🫡 👀 Please keep an eye on your tracking and plan to bring your package inside ASAP after delivery. 💸 SHIPPING TEA Starts at $15 then it’s +$1 for every extra plant you emotionally add to your cart throughout the week. Monday morning to Sunday night = one box, one vibe, one shipment Yes you can keep adding… no I will not stop you 🌱 PACKAGING Every order comes with insulation because we do NOT send plants out into the world naked- that's just embarrassing! 😳 ✅ LIVE ARRIVAL GUARANTEE (LAG) aka don’t skip this part You want protection? You gotta earn it: • 2 day shipping upgrade REQUIRED • Heat pack or cool pack depending on weather REQUIRED • FULL unboxing video within 4 HOURS of delivery REQUIRED No video = no proof No upgrade = no protection No pack = no sympathy Miss one thing = LAG is VOID. Poof. Gone. Goodbye! ✨ FINAL WARNING This is a bad influence environment. You will see something you “weren’t planning to buy” and suddenly it’s yours. Respect the rules, respect the plants, and we're gonna have a great time, babe! 💚 Thanks for supporting my greenhouse! 🌿Now go make questionable financial decisions and treat yourself, you deserve it!🌿


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.