HoyaHills

Shop guidelines


Last updated Aug 12, 2026

🌿 Shop Policies & Notes 🌿 • I ship orders only on Mondays and Tuesdays for the safety of the plants (except during extreme weather or holidays). If you need your package sooner, feel free to ask. • All of my plants are home-grown. I don’t use a greenhouse or climate-controlled room, which means they’re already adapted to regular household conditions and will adjust more easily to your environment. I am a passionate collector of Rare Hoyas, Regular Hoyas, Rare Alocasias, and Rare Monsteras — everything I sell comes directly from my personal collection. • Every order comes with a Live Arrival Guarantee 🌱. If there are any issues, please reach out to me first so we can make it right — your feedback and thoughts truly matter to me. Thank you so much for supporting my small business and trusting me with your new plant babies! 💚


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.