Last updated Apr 29, 2026

Thank you so much for supporting our small plant business! Please read the following guidelines carefully before purchasing to ensure the best experience for everyone. 📦Shipping Location & Schedule * All plants ship from FL * Packing Day is Monday * Shipping Day is Tuesday * Larger Orders may Require upgraded shipping (I will always reach out!) * PLEASE check your local temps before ordering & please add weather protection 🚫 Refunds, Returns & Exchanges ALL SALES ARE FINAL Due to the delicate nature of our plants, we are not responsible for weather, carrier delays, or plants once they have left our care. * If plants arrive DOA 🪦 - Clear photos & videos must be sent within 2 hrs of delivery. Original packaging must be shown. - This does not include cosmetic damage, shipping stress, or minor leaf loss. We will gladly work with you on a resolution for true full loss, assuming proper due diligence was followed. Please reach out promptly - Communication is key & we truly want every plant to arrive safely and to thrive in its new home 🌱 🐛 Pest & Plant Health Disclaimer * ALL plants are grown outdoors & we take the proper steps to insure there are no pests. HOWEVER, we can not guarantee plants will remain 100% pest-free. * Proper quarantine & acclimation are recommended upon arrival. 🌻FINAL NOTES By purchasing with us, you agree to these shop guidelines and Palmstreets terms & conditions. We take pride in our plants, packing them with care & want them to arrive healthy and happy to their new homes. *if you have any questions - please message us before purchasing. We are always happy to help! ✨ HAPPY GROWING FRIENDS ✨

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.