Last updated Sep 14, 2026

⭐️We put a lot of care into packaging and shipping to help your plants arrive happy and healthy. 🌱 ⭐️Shipping Schedule: Orders usually ship on Mondays and Tuesdays, with occasional Wednesday shipments if needed. I avoid shipping later in the week to prevent weekend delays. ⭐️Please be sure to take unboxing vids/pics within two hrs of arrival if we need to submit a claim. ⭐️Minor cosmetic damage, shipping stress, and carrier delays after delivery are not covered. ⭐️Please note that variegation is never guaranteed and may change, fade, or revert over time due to genetics, environment, and plant maturity. ⭐️Please reach out if you have any questions or concerns with your order. 💚

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.