Last updated Aug 25, 2026

Welcome to my pottery shop! Thank you so much for supporting wheel‑thrown, artisan ceramics. Every single planter is handmade with love in my studio, and I can’t wait for them to find a home with your plants. To keep things running smoothly, please check out the shop guidelines below. 📦 Shipping Orders ship the following Monday using USPS Ground Advantage. Each piece is packed carefully to ensure safe delivery. ✨ Refunds & Transit All sales are final. Because ceramics are heavy, delicate, and difficult to ship back and forth, I’m unable to accept returns, exchanges, or cancellations for change of mind. Mail Mishaps: If your planter had a rough ride and arrives broken, please message me within 48 hours with photos of the broken piece and the shipping box. I will happily issue shop credit or a refund and make it right. 💬 Chat & Community Etiquette Be kind. Our stream is a positive space for plant parents and pottery lovers. Please treat everyone in the chat with kindness and respect — peace, love, and pottery ✌️ We keep the vibe friendly, supportive, and fun. 🛒 Claiming & Bidding Please use the bidding pin or shopping cart to place bids or claim items. This keeps transactions fair and prevents lag or missed claims. 💳 Checkout Out of respect for other bidders, please complete checkout promptly after winning an item so I can package and ship your planter quickly.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.