Last updated Jun 10, 2026

Shipping is Monday-Wednesday after live sale/purge. Buyer cancellations incur 50% restocking fee. 72 hour heat packs available in shop. Insulation add on in shop. Wholesale available. No refunds, returns or replacements on $1 starts or rehabs. Must be present to win giveaways. Issues with delivery, heat stress, must be mentioned within 4 hours of delivery with photo/video. Yellow or slightly damaged leaves from shipping will not be refunded or replaced. HI/AK shipping upgrade required, if not purchased default is USPS priority mail.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.