Last updated Sep 26, 2025

Thank you for supporting my small business! Please see the following information for my shop guidelines: Handmade, crocheted items require specific care. They will be less resilient than a plush you would buy at a store, but I promise that so much more love went into making them! Note that little yarn fuzzies are likely to be present, but can simply be lint-rolled off. Shipping Deformities: Plushies may change shape slightly as a result of the shipping process. Feel free to give it some squishes to restore its proper shape after shipping. Cleaning: Use a wet rag and mild soap to remove stains or blemishes. Let air dry. DO NOT wash in washing machine and DO NOT dry with heat. Several variations of yarn tend to fall apart under these conditions. *Please note that plastic safety eyes are not recommended for children under 3. Refunds and Returns: I do NOT accept refunds and/or returns unless one of the following circumstances apply: - The item was recently purchased and I can physically see the issue, with it being clear that it is not due to alteration or ruin by the customer. - The plushie was in tact upon purchase, but is now falling apart (within one week of receipt of purchase) with it being clear that it is not due to alteration or ruin by the customer. ALL SALES ARE FINAL, SO PURCHASE AND BID RESPONSIBLY!

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.