Last updated Aug 30, 2026

🌿 Customer Guidelines-LeafittoLiza 🌿 Thank you for supporting my small plant business! Please read the following guidelines to ensure a smooth and happy plant shopping experience: 🌱 Plant Care Awareness All plants are live and natural, so minor imperfections like small spots, tears, or color variations are normal. Each plant is unique and may change over time depending on care.I'l Make sure the Plants are Healthy and fully Rooted before I shipped it.So Just be Patient a liltle with Me.We want our Plants are Healthy and Happy 📸 Photos & Selection Plants may vary slightly from photos unless stated as “exact plant.” I always choose the healthiest and best-looking plants for you. 💧 Responsibility After Purchase Once the plant is sold, proper care becomes the customer’s responsibility. I’m happy to give care tips, but I cannot guarantee plant survival after it leaves my care. TAKE NOTE:Fresh import Plants.Do not over water.Let it dry 3 inches and water mist only from the top.Do not Remove the plastic cover after a week. 📦 NO RETURN/ NO CANCELLATION/NO EXCHANGE Due to the delicate nature of live plants, all sales are final. No returns or exchanges or Cancellation Once you Purchase or win the Auction ⚠️ Damage Claims If your plant arrives damaged, please message me within 2 hours after you Received,with clear photos and Clear video so I can assist you. 💬 Respect & Communication I value kindness and respect. Feel free to ask questions—I’m always happy to help!. Thank you for trusting me to be part of your plant journey 💚 — Liza, Your Plant Lover & Collector 🌱🌱💚

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.