Last updated Jul 15, 2026

Everything is intact when it leaves my care. I pack with extreme care and confidence. If you have a piece arrived damaged please reach out with an unboxing video we can make claim against the mail, Should there be a problem with its arrival due to rough package handling. stones have natural fractures. these are not broken.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.