Last updated Aug 23, 2026

-I ship Mondays and Tuesdays, sometimes Wednesdays (but I don’t usually recommend that). -Shipping cost is typically for UPS 2 Day Air unless it goes above and beyond the $25, in which case I will choose the fastest shipping option within that range. Buyer is responsible for contacting me to request specific shipping speed or carrier. I will do my best to get your order to you as quickly as possible but make no guarantees. -If you’d like to discuss cheaper shipping options please message me privately. I don’t like to risk it with plants but am willing to discuss options if it is holding you back from purchasing due to affordability. • I am not responsible for shipping delay, loss, damages, and/or weather damage. I cannot be held responsible once the order has left my hands. *Please be aware yellowing leaves, leaf melt, plant stress, or in rare occasions medium drying can be the risk to shipping live plants, which is not under my control. I will package your plants with care the way I would want to receive them. *Please be aware that I am a hobbyist seller and do not offer refunds, returns, or replacements. • I will never ship a sick or rotting plant! In the event the condition of the plant has changed since original posting and your purchase, I will make you aware, and cancel order when appropriate prior to shipping (this is the only exception to cancel/refund) • I will take packing photos prior to shipping to ensure you are aware of the state of the plant while packing up •I do not recommend shipping if your weather is below 30°F or above 85°F • All plants are pest/fungal treated prior to packaging. I would never sell a plant with known pests or diseases, however, please be aware that I do occasionally use beneficial bugs 🐞 They are natures good guys and our little plant pals! *All sales are final, please completely review the listing to ensure you are fully interested, studied the photos, and are final in your purchasing decision. A Purchasing is agreeing to & honoring these guidelines.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.