Vein_and_Vine
Shop guidelines
Last updated May 3, 2026
šAll sales are final. Please bid responsibly. š We ship Monday - Wednesday š2 Day shipping upgrade is required to guarantee live delivery.š± āļøāļø Winter protection is required as well for live guarantee if tempuratures are below 40 degrees. šš¶ļøHot weather protection required for temps over 90 ā ļøPlease note! I have no control over the package once it in the hands of the delivery company. I have no control over delays. To be covered by shipping insurance all of the following must be included in your order: 1) Upgrade to UPS 2nd Day Air 2) Add insulation for plants 3) Add heat packā ļø ā¼ļøWhen package arrives you must take a picture of the delivery within 30 mins of delivery. Take a video of the package being opened and inspecting the plants when they arrive. This is proof that is needed to guarantee any replacement if damaged in shipping. Without this any live plant guarantee is null and void. āŗļøšIf there are any problems with your purchase please reach out to me before leaving a bad review. I am happy to see if we can make it right.
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreetās platform policies and Terms and Conditions.
If there is a conflict between a sellerās shop policies and Palmstreetās platform policies, our platformās policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreetās Customer Support team.