Last updated Sep 30, 2025

plants ship bareroots. shipping usually is mondays/tuesdays after the live. If plants arrive dead or damaged we will refund no question.. please take note some plants do drop leaves when shipped. it’s normal. Thank you for understanding.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.