Opal.Leaf.Co
Shop guidelines
Last updated Sep 28, 2026
Welcome to Opal Leaf Co. 🌿 Thank you for shopping small! We offer uncommon plants, plant accessories, 3D-printed goods, and tiny treasures. Everything is listed and packed with care. Please read each listing and these guidelines before purchasing. Purchases and cancellations Please bid responsibly. Bids and purchases are commitments, and we do not accept cancellations or returns for a change of mind. If there is a problem with your order, please reach out through Palmstreet so we can review it fairly. Plants, corms, and plant starts Plants are living things and may show small cosmetic changes during shipping or as they settle into a new home. Corms and plant starts can vary in size, shape, and growth stage. Please review the listing to see exactly what is included, whether a plant ships potted or bare root, and any imperfections we’ve noted. We cannot guarantee future growth, flowering, or variegation, since care conditions vary after delivery. 3D-printed items Our trellises, clickers, keychains, and other printed pieces may have small layer lines or slight variations from the printing process. Colors can also look a little different in person because of lighting, screen settings, and filament batches. Please check the listing for the size, color, and any available customization options. Clickers are fidget-style accessories made with mechanical keyboard-style buttons. If a listing offers a choice of color, style, or keychain hardware, please make your selection when ordering or message us promptly. Where we ship We ship to eligible addresses in the contiguous United States. We do not ship to Alaska, Hawaii, or the U.S. Virgin Islands. California plant orders All plants shipped to California will be sent bare root with no substrate. If a plant is shown in a pot or teacup, we’ll remove it from the growing medium before shipment. Please check the listing to see whether the empty pot or teacup is included separately. We do not include substrate with California plant orders. Shipping and weather Our standard service is USPS Priority Mail. We aim to ship live plants early in the week and will provide tracking when your order ships. A paid USPS Priority Mail Express upgrade may be available, depending on the destination and package. Please select an available upgrade at checkout or message us before your order ships. We check the weather before mailing live plants. If extreme cold, heat, storms, or expected delays make a trip too risky, we may hold the package and message you about a safer shipping date. Please select an appropriate heat pack or insulation add-on when offered for your forecast. These options help reduce risk, but they cannot guarantee protection during extreme weather or carrier delays. Combined shipping If you make additional purchases before your first order ships, Palmstreet may charge the base shipping fee once and an additional-item fee for eligible items. We’ll pack purchases together when we can do so safely. Fragile teacups, large items, or orders that need more than one box may have different shipping costs. The shipping charge displayed for an individual item or live show may take precedence over our usual combined-shipping rate. Arrival concerns Please bring plants inside and unpack your order promptly. If a plant arrives damaged or significantly different from its listing, message us through Palmstreet within 24 hours of delivery. For an issue with a non-plant item, please contact us within 48 hours of delivery. Include clear photos of the item, packaging, and shipping label so we can see what happened and work toward an appropriate resolution. Local pickup Local pickup may be available when offered on a listing. We’ll arrange the pickup details with you after purchase. Thank you for supporting Opal Leaf Co.- uncommon plants and tiny treasures for your growing space. 💚
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.
If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreet’s Customer Support team.