aloehoarder
Shop guidelines
Last updated Dec 8, 2025
I do not accept returns or exchanges for plants, I often do not have extras of most varieties to send replacements. Refunds may be an option, but you need to message me ASAP if there is an issue. If the plant/box arrives damaged please take photos! Returns for handmde items depend on the situation, reach out to me with any issues you have within 5 days. Please read through my wordpress for care guides, if you follow other care guides that incorrectly say Aloes don’t like direct sun I’m not responsible for the plant dying. These are partial to full sun plants, not low light houseplants…please look into full spectrum grow lights if you are growing indoors, and make sure to use a fast draining soil mix with lots of inorganic grit both for indoor and outdoor plants. How gritty your soil should be will depend on your environment…I use 80% grit in my mix here in swampy Houston! aloehoarder.wordpress.com
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.
If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreet’s Customer Support team.