HelloBeautifulThing
Shop guidelines
Last updated Sep 3, 2026
📦USPS priority shipping unless shipping upgrade is purchased. Live arrival guarantee with overnight shipping upgrade ONLY. 🚚 Shipping Monday-Tuesday ❗️ALL sales are final. No returns or exchanges. 20% restock fee if you cancel. Pls msg me within 24hrs upon delivery though if there is an issue with your order. Must provide pics/videos and roots not disturbed in any way. NO EXCEPTIONS. ❄️ Must purchase winter packaging AND overnight shipping to qualify for LIVE Arrival Guarantee. Seller will determine if purchase is covered or not. Seller will not be responsible for shipping damages due to heat/cold weather, mishandling, lost, delays. Anything that happens to the plant once it leaves my care is beyond my control. Buy at your own risk. I want you to be happy with your experience so pls let me know if you have questions or concerns!
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.
If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreet’s Customer Support team.