Down.The.Violet.Hole
Shop guidelines
Last updated Aug 8, 2026
š Ships from Colorado šļø šø LIVE ARRIVAL GUARANTEE ⢠Valid only with an uninterrupted unboxing video showing the sealed package being opened. šæ ACCLIMATION ⢠Minor stress, yellowing, drooping, or leaf loss is normal during acclimation. 𧬠VARIEGATION & CHIMERA ⢠Traits are not guaranteed and may change over time. ⢠No refunds for fading, sporting, or lack of expression. ⢠No Var Replacement add on available in shop for variegated corms $500 or more. š„āļø WEATHER ⢠Buyer assumes all weather-related risk, including transit states. No refunds for temperature-related damage. ⢠Heat packs and double insulation available in the shop. š¦ SHIPPING ⢠Orders ship Mondays & Tuesdays. Most ship UPS 2nd Day Air; USPS Priority may be used depending on location and shipping costs. All orders include insulation. ⢠If you have shipping preferences or would like to ensure UPS 2nd Day Air, please contact me before your label is purchased. ⢠Shipping delays, mishandling, and transit damage must be handled with the carrier. š ALL SALES FINAL ⢠No returns, exchanges, or refunds, including buyerās remorse. š” BUYER RESPONSIBILITY ⢠Plant care is the buyerās responsibility upon delivery. ⢠Seller is not responsible for losses due to acclimation, pests, watering, lighting, or humidity. š BUGS ⢠Beneficial hitchhikers may be present.
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreetās platform policies and Terms and Conditions.
If there is a conflict between a sellerās shop policies and Palmstreetās platform policies, our platformās policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreetās Customer Support team.