Last updated Jun 5, 2026

🌿 RE: PLANTS All of my hoyas are props from my tiny curated collection — so, they are very loved and cared for. Shop listings feature the exact plant available for purchase. And, all plants are sold fully rooted unless stated otherwise on the listing. 🛒 RE: SALES; All sales are final. Returns, cancellations, refunds, and exchanges are not accepted due to the nature of live plants being perishable. Please purchase responsibly. 🚚 RE: SHIPPING; - I ship weekly: Mondays & Tuesdays - Standard shipping: UPS 3-day or USPS Priority. - Every plant is carefully packaged to ensure safe travel. However, once your box is shipped, I am not held liable for carrier delays, stolen deliveries, or transit/weather related damage. 🌤 RE: WEATHER; Shipping may be postponed during periods of extreme heat or cold. If conditions are unsafe, I will reach out and discuss the best shipping timeframe with you. Weather protection options supplies will be available on the shop.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.