Last updated Aug 28, 2026

Plants are shipped on Mondays and Tuesdays. Shipping upgrades are available in my shop. While plants are packaged with extreme care, it is highly recommended to take an unboxing video in the event an insurance claim needs to be filed with the shipping carrier. My goal is to make sure you are happy with your purchase. If you have any questions or concerns, please don’t hesitate to send me a message. 💟

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.