asmith

Shop guidelines


Last updated Sep 28, 2026

All purchases will be shipped on Mondays , Tuesdays via UPS. PLEASE READ BEFORE PLACING YOUR ORDER All sales are final. No returns, no exchange, no replacement, no refunds are accepted. I pack the plants with utmost care so they get to you healthy and happy. I am not responsible for any damage it may occur once it ships. There is always a risk in shipping a live plant and i don't take responsibility if it is damaged because of delays, mishandling, weather conditions, temperature changes, etc., while in transit. I am not responsible for any failure or damage it may have once in your care. Please note that I CANNOT assure the variegation/color of the new leaves that will be coming out as it may sometimes change due to some factors. Also, expect that some leaves may fall off or will have some cosmetic damage while in transit, especially Alocasias. This is normal and plant should be fine once acclimated to its new environment. If possible, don't repot the plant right away once you receive it. Give it 2 weeks to get acclimated. I can not guarantee variegation on corms. I will be available with any questions you might have and will be happy to help you the best way I can. Again, All sales are final. Placing an order constitutes that buyer is agreeable to all above stated terms. * If you have any questions, please feel free to contact me .


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.