Last updated Aug 30, 2026

🌿 Witty Kitty Plants – Shop Guidelines • Claims & Payment: First to claim gets the plant! Invoices must be paid within 24 hrs. • Shipping: We ship Mon–Tue, UPS. Heat/cold packs available on request with additional charges. Address must be correct. Shipping upgrades available and will be given as a quote. • Plant Health: All plants are shipped healthy & pest-free. Minor shipping stress is normal. Contact us within 24 hrs with photos and unboxing video if there’s serious damage. • Refunds: No refunds, no cancellations or returns. • Community: Be kind & respectful during lives.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.