TheWayOutPlants

Shop guidelines


Last updated Aug 24, 2026

🌱Trading healthcare for houseplants, burnout for botanicals, and prescribing variegation instead of medication – growing TheWayOut, one leaf at a time. šŸ’šWelcome and thanks for checking us out!šŸ’š Ā  🚨Please review the shop guidelines🚨 Ā  ā€¼ļøALL SALES ARE FINAL ā€¼ļø Please bid/purchase responsibly.Ā  No refunds, cancellations, returns, or exchanges once a shipping label has been created. We do understand that sometimes stuff happens, so A 25% RESTOCKING FEE WILL BE CHARGED ON ALL CANCELLED ITEMS. šŸ‘šŸ¼Please don’t ask what the reserve for an auction is set at. We won’t answer. šŸ“¦Shipping: UPS ground is the default shipping method.Ā  Ground shipping will apply unless upgrades are purchased by the buyer.Ā  They are available in the shop and are highly encouraged!!! šŸš›Orders ship from Pennsylvania Standard shipping: $15 Add-on items: $2 Big and/or heavy box: additional fees may apply, we will message you with an invoice if this is the case! We ship to continental U.S. only (no Alaska, Hawaii, or Puerto Rico) šŸ—“ļøWe ship Mon and Tues, anything purchased Weds-Sun will combine (unless you ask us to ship it sooner).Ā  If a shipping label hasn’t been created your box is considered open and your orders will combine 😊 Once the label is created we cannot make changes.Ā  Please ensure that your shipping address is correct prior to placing the order. šŸ“«Delivery: We are not responsible for heat or cold damage to plants during shipping.Ā  Upgraded shipping is encouraged, especially during the hot summer and cold winter months to ensure your babies arrive healthy.Ā  ā„ļøIf temps are below 50 degrees please purchase a heat pack/thermal insert available in the shop.Ā  It is not our responsibility to monitor the temperatures in your area.Ā if temps are above 90, please purchase a shipping upgrade! Ā  We are not responsible for packages that are damaged, lost, stolen, or delayed once they are with the shipping carrier. 🌱We can only guarantee live plants on arrival if all of the following have occurred: - shipping upgrade to next-day air is purchased - appropriate insulation for weather less than 50 degrees is purchased during cold months. - complete unboxing video from start to finish without edits has been provided. Ā  No variegation guarantee on future growth on plants or on corms! We pack our plants with care but shipping may result in stress to your plant (leaf loss, yellowing, bent stems, rips or tears in leaves, etc.) and can be a normal part of the shipping process. ā£ļøClaims of damaged plants must be accompanied by a full unboxing video (start to finish) within 2 hrs of shipping being marked as delivered.


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.