Last updated Aug 26, 2026

✨ All Sales Are Final • Plants are sold as is • Order cancellations will incur a 25% restocking fee • Freshly imported items are are sold in shop Lives, Silent Auctions and various places throughout Palmstreet; they require extra experience and care to rehab. No refunds, particial refunds or replanceme will be offered to any Freshly Imported plants purchased without overnight shipping upgraded previously purchased before shipment. *This does NOT include plants purchased as a rehab; no refund, partial refund or replacements will be offered under any condition. 📦 Shipping Schedule • Orders ship on Mondays & Tuesdays to avoid weekend delays • All orders are sent via standard shipping unless an upgrade is selected • Customer boxes remain open until Sunday 3pm EST. All orders after 3pm will remain open until the following week at 3pm • All shipping upgrades must be purchased by Sunday at 3pm • Please contact me asap if you need other shipping arrangements 🌡️ Weather Considerations • Please upgrade shipping if you live in areas with extreme heat or cold to better protect your plant during transit • I am not responsible for shipping delays, carrier issues, or damage that occurs during shipment 💬 Communication • Communication is key! If you have any questions or concerns about your order, feel free to reach out before or after purchase 🌱 Happy Planting! • Thank you for supporting my shop and giving these plants a loving home

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.