Last updated Sep 3, 2026

🌿 BeLEAF & Revel Shop Policies 🌿 Thank you for supporting my small plant shop! • All plants are sold as-is and photographed/shown live to the best of my ability. • Minor cosmetic imperfections, shipping stress, and normal leaf damage may occur during transit. • Please inspect your package immediately upon delivery. • Any concerns must be reported within 8 hours of delivery with clear photos of the plant, packaging, and shipping label. • An unboxing video is required for all shipping damage, missing item, or plant condition claims. • I package plants carefully, but I am not responsible for carrier delays, lost packages, weather-related damage, or mishandling by the shipping carrier. • Buyers are responsible for monitoring local weather conditions and requesting cold/heat protection when needed. • Cold/Heat packs and insulation may be available in shop. It’s BUYER responsibility to purchase it. • No returns or exchanges on live plants. • Plant appearance may change after shipment due to environmental conditions and acclimation. • By purchasing, you acknowledge and accept the risks associated with shipping live plants. Thank you for helping plants find happy homes! 💚

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.