Last updated Aug 14, 2025

****PLEASE READ THOROUGHLY IN ITS ENTIRETY**** All plants ship on Monday and Tuesday. If purchased Tuesday after 5pm, depending on location it is shipping to, I may be able to ship Wednesday and it not be delayed for the a day. If not, please know it will go out next week Monday. If a holiday falls on one of those days, do understand I will ship the following day. Please feel free to message me with any questions and or concerns, I welcome it. ****Cancelations are not accepted. If in the event plants are D.O.A., inspite of my “Live Plants Garuntee”, I will refund the order. Please note, in order to receive said refund; provide pictures, video of plants and box with label attached must be present in photos and video.***

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.