Last updated Aug 26, 2026

Shipments Due to living in Wisconsin, we can generally ship between March and October, but the weather is highly variable. We reserve the right to decline a sale or shipping if we feel that the conditions are unsafe. After contacting us we will respond back to set up a shipping time that will match our schedules. (Please keep in mind that we have full-time day jobs). Geckos will be shipped by FedEx Priority services (and if applicable, in person deliveries may be an option) We will only ship Monday through Wednesday pending safe weather conditions and shipping to a hub or Ship Center is preferred. Any instructions or particulars will be straightened out before the animal is shipped. No animal will be shipped without confirmation from the customer first. Tracking number will always be provided. I will ship Monday through Thursday pending the weather conditions. Deposits & Down Payments Full payment including the cost of shipping will be required before we ship. During winter months, we will hold a gecko with a non-refundable down payment of 25% (roughly...if the 25% doesn't come out to be a reasonable whole number, then we will negotiate a slight variation to make the total easier). Payment plans will only be considered if the total cost is over $250. We will be strict on this policy. We prefer to use PayPal, Venmo, Square, Cashapp or Zelle. We can send an invoice via PayPal to your email and you can pay using any credit card if you do not subscribe to any of these services. Once a deposit is made, the customer has 1 month from the original deposit to finalize payments. If the payments aren't completed in the 1 month timeframe, then the original 25% deposit will be forfeited to Gekkonidazed Geckos and the sale will be cancelled. If geckos are being held due to the weather/season…then as soon as the shipping weather seems favorable for shipping, we will contact the buyer. We will give a time frame of when we plan to ship. If the buyer doesn't comply, complete payment, and set up delivery within that timeframe, their deposit will be forfeited to Gekkonidazed Geckos and the sale will be cancelled. We will be fair in this decision, and give ample time to finalize payments and communicate a shipment date. Guarantee We will guarantee live arrival for any gecko shipped given there is someone to receive the gecko and give it proper care upon arrival. If nobody is there to receive the package, or the driver is unable to get a signature (if applicable), our guarantee will be voided. Contact us within 24 hours of delivery if any problems should arise, and we will figure things out from there. At the time of purchase, we will decide whether or not the gecko is in condition to be transported and will halt shipping if weather conditions aren't adequate.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.