Primm_Plantz
Shop guidelines
Last updated Sep 6, 2026
🌿 Welcome to PrimmPlantz! Hi, I’m Alesha, owner of PrimmPlantz LLC, a licensed Maryland plant seller based in Frederick, MD. Thank you for supporting my small business! Every plant is carefully selected, inspected, and professionally packed with years of shipping experience. My goal is to provide healthy, quality plants and an enjoyable shopping experience from start to finish. Primm Plants. Proper Prices. Proper Vibes. 💚 📦 Shipping • Orders ship Monday through Wednesday via UPS. • Standard shipping is UPS 2-Day. • UPS Next Day Air is available for customers who would like a Live Arrival Guarantee. • Heat packs, cold packs, insulation, and shipping upgrades are available in my shop when needed. • Local pickup is available in Frederick, MD. • Shipping costs are calculated based on package size, weight, destination, and selected shipping speed. 🌿 Live Arrival Guarantee • Live Arrival Guarantee is available only on orders shipped via UPS Next Day Air. • An uninterrupted unboxing video, beginning before the package is opened, is required for any Live Arrival review. • Please contact me within 2 hours of delivery with your unboxing video and photos so I can review the situation. • Once a package is in UPS’s hands, carrier delays, weather, and mishandling are outside of my control. 🌱 About the Plants • Plants are living things, so minor cosmetic blemishes and shipping stress can occur. • Variegation, future growth, corm production, and leaf characteristics cannot be guaranteed. • My plants are maintained in a proactive Integrated Pest Management (IPM) program. While every effort is made to provide healthy plants, no greenhouse can guarantee a completely pest-free environment. 💚 My Promise Due to the nature of live plants, all sales are final and I do not offer refunds. If an issue arises, please reach out. I genuinely care about my customers and will always do my best to work toward a fair solution whenever possible. Thank you for choosing PrimmPlantz. I truly appreciate every order and look forward to helping your plant collection grow! By purchasing from PrimmPlantz, you acknowledge that you have read and agree to these shop guidelines.
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.
If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreet’s Customer Support team.