Last updated Sep 27, 2026

FAQ: - Bundles: We do not offer bundle discounts for those buying multiple items and/or over a certain amount. Asking for discounts is not tolerated. - Baskets: All inventory is available in the shop for easy shopping so baskets are not necessary for our live sales. Please shop the inventory available directly in the shop or via auction. To build a “basket” during a live sale, go to our profile and scroll down to “shop” and add all items to your cart before checking out! - Payment Plan: Payment Plans/Afterpay are not offered in our shop at this time. - Holds: We do not offer holds on any items. All items must be paid for upfront in full and any claim made without purchase will not be honored. Everything is first come, first serve. Shop Policies and More: -Shipping: Shipping is via USPS. Larger/Heavier packages may be subject to UPS shipping if necessary. We are not responsible for lost or damaged packages by the postal service. Please record a full unboxing with condition of the box before opening, and all items inside for any damage claims through USPS. Orders ship out every Monday. (Subject to change for holidays/inclimate weather) Combine shipping is active until Sundays when we pack orders! Returns/Cancellations: All sales are final. Returns and/or exchanges are not accepted. Cancellations will not be tolerated. Please shop responsibly. Violations of our terms/guidelines will result in termination from future shopping. By purchasing with us, you are agreeing to these terms.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.