Last updated Aug 9, 2026

Shadow & Bloom — Shop Guidelines Rare plants, grown in the dark and brought into bloom. Everything I am sharing is from my personal collection and has been grown thoughtfully and lovingly. 💜Welcome to Shadow & Bloom. Every plant that leaves my care is packed with intention, but living things are unpredictable by nature — these guidelines exist to protect both of us and keep the process transparent from checkout to unboxing. By placing an order, you agree to the terms below. 💜Shipping All orders ship via UPS ground. UPS 2-Day or next day can be purchased to minimize transit stress on the plant. No shipping to HI or AK. All plants shipped to CA will be bare root wrapped in moss, as a home grower any shipping to CA is at buyers risk. I ship on Mon/Tues to avoid plants sitting in transit over a weekend. If your local forecast shows extreme heat or freezing temps, please reach out before ordering — I may recommend holding your order for a safer shipping window. Once a package leaves my hands and is scanned by the carrier, I am not liable for carrier delays, mishandling, or weather-related damage. Transit is outside my control, and claims for lost or carrier-damaged packages must be filed with the shipping carrier directly. I'm happy to provide tracking information and documentation to support your claim. Please provide an accurate, deliverable shipping address at checkout. I am not responsible for packages lost or delayed due to incorrect address information provided by the buyer. 💜Cancellations & Refunds All sales are final. Once an order is placed, it cannot be canceled, modified, or refunded. Because each plant is a unique, living item pulled and prepped specifically for your order, I'm unable to offer exchanges or store credit. Please review photos, sizing, and descriptions carefully before purchasing. 💜Unboxing Video Requirement An unedited, continuous unboxing video is required for any damage or condition claim. The video must start with the sealed, unopened box and show the entire unboxing process without cuts or pauses. Claims submitted without a complete unboxing video cannot be honored, as I have no way to verify the condition of the plant upon arrival. If your plant arrives with damage, please contact us within 8 hours of delivery with your unboxing video and clear photos attached. Minor cosmetic transit stress (a bent leaf, minor droop, small tears) is normal for live plants and is not considered damage. I evaluate claims on a case-by-case basis for significant issues such as rot, crushed growth points, or breakage in transit. 💜A Few Notes on Live Plants Color, variegation, and growth patterns are natural and can shift slightly from photos due to lighting, seasonal changes, or the plant settling into a new environment. Please unpack your plant as soon as possible after delivery and acclimate it slowly — sudden changes in light or humidity can cause stress unrelated to shipping. Questions before you buy? Reach out — I'd rather answer it now than leave you guessing later. Thank you for supporting a small, dark-and-blooming plant shop. 🖤 *Updated Aug 5th, 2026

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