Ashorethingexotics
Shop guidelines
Last updated Jun 11, 2026
Shipping: Our shipping days are Tuesday or Wednesday following an event, with Fedex Priority Overnight ONLY. Customers need to confirm both that they will be able to receive the package and inspect immediately. We do NOT ship to appartment complexes or post office boxes. In those situations the animals will be shipped to the closest Fedex Shipping Center for pickup. Terms & Conditions: Below are the terms and conditions governing all transactions with A Shore Thing Exotics. We are not responsible in any way, for the actions of the animal(s) and it is solely your responsibility and you agree to indemnify and hold us harmless from any liability therein. Always exercise caution with animals. We are not culpable for what the animals do once they are shipped. Order at your own risk. Please note: You expressly acknowledge that you are solely responsible for properly researching and following the appropriate federal, state, and local laws which apply to your ownership of any animal(s) that you may purchase from us. Specifically, you agree to indemnify and hold us harmless from any responsibility or liability in relation to fulfilling your responsibility to both research and adhere to the appropriate federal, state, and local laws which apply to your ownership of any animal(s) that you may purchase from us. Please consult your federal, state, and local laws which apply to your ownership of any animal(s) that you may purchase from us prior to such purchase. You must be at least 18 years of age to order from us. We do not assume any responsibility for any misrepresentations regarding the age of any customer. Should we determine that you provided any false information to us we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress. The preferred sex/gender of each reptile, amphibian, and invertebrate (if selected) is not guaranteed, most notably with hatchling and juvenile animals. We make our best efforts, but we are not always 100% accurate. Live Arrival Guarantee Policy: Every shipment we send comes with our Live Arrival Guarantee. This means that if your order arrives with issues pertained to animal health, we will replace the order with store credit in the amount of the loss, not including the price of shipping. Our Live Arrival Guarantee becomes VOID if: 1.) You request that your order be shipped out on a day NOT recommended by Fedex as safe for live animal shipments. 2.) You request shipping parameters that go against our recommendations. 3.) Shipment is lost or delayed by courier. 4.) The shipment is forwarded to another address. 5.) The shipment is not picked up when held the day of delivery. 6.) If there is an issue with your shipment you must make a claim within one hour of shipment arrival. In the event of any issue, we REQUIRE a clear digital photo sent to ashorethingexotics@gmail.com
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.
If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreet’s Customer Support team.