Last updated Sep 1, 2026

DRAKKENHOLM FARM – Shop Guidelines Welcome to the channel. Drop an emoji or say hi. The greenhouse creatures have stirred, and they’ve noticed you. --- Sales & Payments - All sales are final. Each plant is sold as is, straight from the den, the bog, or whatever corner it crawled out of. - Giveaway winners cover shipping, or shipping can be combined with a purchase. - Large orders may require additional shipping. A quote will be provided before invoicing. --- Shipping - Once a plant leaves our care, it enters the mortal mail system. We are not responsible for carrier handling or temperature‑related damage. - USPS does not provide insurance coverage for live plants. - If you need insurance, choose UPS 2nd Day Air and request additional insurance for any amount above their standard protection. - If a package is lost or damaged, the buyer must file a claim directly with the carrier. We will provide photos, receipts, and tracking to support your claim. - USPS is the default carrier. - UPS 2nd Day Air and heat or cold packs are recommended during extreme weather and can be purchased through the shop. - Buyers must monitor their local weather. - Buyers may request a temporary hold if conditions in their region are unsafe for travel. The creatures will wait. - Combined shipping is available while boxes remain open Friday through Sunday. The creatures enjoy gathering in groups. --- Weather - Buyers must monitor their local weather. - We are not responsible for temperature‑related damage. - Shipping may be delayed if conditions are unsafe for plant travel. The creatures prefer safe passage over reckless adventure. --- Shipping Schedule - Orders ship within 48 hours Monday through Thursday. The creatures are restless and like to move quickly. - Boxes stay open Friday through Sunday for combining. - Tracking will be provided once your creature begins its journey. --- Stay Connected Follow us on Instagram and keep watch for future shows. https://www.instagram.com/drakkenholmfarm

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.